Privacy Policy

Rev 12/14 print version

FACTS


    What does Doral do with your personal information?

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us.

This information can include:

  • Social Security number and income
  • account balances and payment history
  • credit history and credit scores
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Doral Bank chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information Does Doral share? Can you limit this sharing?

For our everyday business purposes--
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes No

For our marketing purposes--
to offer our products and services to you

Yes No
For joint marketing with other financial companies Yes No

For our affiliates' everyday business purposes--
information about your transactions and experiences

Yes No
For our affiliates' everyday business purposes--
information about your creditworthiness
Yes Yes
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We don't Share


To limit our
sharing
• Mail the form below

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.


Questions? Call 787-749-7000 or 1-877-336-7251, or visit www.doralbank.com.



Who we are
Who is providing this notice? Doral Bank, its subsidiaries and affiliates including but not limited to: Doral Financial Corporation, Doral Mortgage LLC, Doral Insurance Agency LLC, and Doral Money, Inc., collectively Doral.
What we do
How does Doral protect my personal information? To protect your personal information from unauthorized access and use, we use security measures in compliance with federal regulations. These measures include administrative, technical and physical safeguards.
How does Doral collect my personal information?

We collect your personal information, for example, when you

  • open an account or deposit money
  • apply for a loan
  • use your credit or debit card
  • apply for insurance

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness.
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include financial services companies such as Doral Financial Corporation, Doral Mortgage LLC, and Doral Insurance Agency, LLC.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Doral Bank does not share with nonaffiliates so they can market to you.
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include credit card companies and insurance carriers.
Other Important Information

For Alaska, Illinois, Maryland and North Dakota Customers:

  • We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization.

For California Customers:

  • We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.

For Massachusetts, Mississippi and New Jersey Customers:

  • We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing - without your authorization.

For Vermont Customers:

  • We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization, and we will not share personal information with affiliates about your creditworthiness without your authorization.
 

 

 
The insurance products are not a deposit, not insured by the FDIC, not insured by any Federal Government Agency, not guaranteed by the bank or an affiliate, and may go down in value. ©2014 Doral Financial Corporation. All Rights Reserved.