Customer service representatives schedule:
Mortgage, Retail and Visa Services
- Monday through Friday and Holidays: 7:00 am - 7:00 pm
- Saturday: 8:00 am - 3:00 pm
Visa Authorization Extended Services
- Saturday: 3:00 pm - 5:00 pm
- Sundays: 11:00 am - 5:00 pm
- Accessing everything you need to know about our banking services, without having to visit your branch, please call 787-749-7000 or 1-877-d.doral1 (336-7251)
- Automated service is available 24-hours a day, 7 days a week.
- Service only for Doral Bank clients, the new TeleDoral service gives you control over your banking services, providing you with all the information you need about your account in a fast and easy way!
In TeleDoral, you can get all the information you need about your accounts and transactions.
- A detailed account statement by fax, including the last five transactions processed.
- Precise account information computed daily.
- Information about our best offers on loans with the most convenient terms in the market with monthly payment estimates.
- Transfers between accounts
- Bill payment
- Reorder checks with help from one of our service representatives.
- Make stop payments from the comfort of your home without standing in line!
- Find out the interest rates paid on your account, how much the market rates are, and what your options are to increase your earnings.
- Information about Doral Bank's products and services, convenient schedules and branch locations.